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Sometimes when I am creating or editing a listing on Auctiva, Internet Explorer suddenly closes all tabs, shuts itself down, then restarts itself with only my home page displayed. Whatever work I have done on my Auctiva listing is lost.

This has happened five times now, and caused me to lose a LOT of work. (I'm trying to remember to save the listing every few minutes, but usually forget, and what a hassle to have to do so!).

I'm running IE7 on Vista Home Premium. Has this happened to anyone else? Any ideas about why this is happening or how to fix it? It's making Auctiva nearly unusable for me, and I do like Auctiva's services!

Any help appreciated!!
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I have read of MANY problems with IE7 and especially with Vista, not only on Auctiva but on Ebay, Paypal and other sites as well. I'm still running IE6 and have virtually no problems at all. (knock on wood)
Anyone here can tell you I am a computer idiot so I really don't know what to tell you, except that I'm not surprised Frown
I've read good things about Firefox, and lots of folks who have upgraded to IE7 have uninstalled it to go back to IE6.
There are alot of people on this board who are very good with these technical questions, unlike me Smile....hopefully one of them will be along to give some suggestions. There's no way you should have to keep losing your work like that Frown
Hi oly4auctions,

The only specific component of Internet Explorer 7.0 on Windows Vista that we've noticed has compatibility issues with our site is the Live Toolbar option, however, I can't say with any degree of certainty whether this is accountable for the behavior you are experiencing.

I recommend filing a support request using the appropriate link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx, and a member of our customer support team will be happy to help you troubleshoot the problem you are experiencing.

-Mike

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