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Hi RJ,

I'm afraid I'm not quite sure what you mean by this. In order to receive assistance with this issue, please contact our customer support team, describe the problem you are experiencing in as much detail as possible, and point us to an example of where we can see what you are referring to (if possible), and we'll what we can do to help you out.

You can reach our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

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