Problems with the New Description Editor

carolelliottMember

Hi,

Just listed a couple of auctions this afternoon and noticed that the description editor had changed. Looks better, but when I tried to do a spell check it came up as page not found, and would not spell check it for me.

Also when I went to schedule the auction in the listing section for Sat afternoon, I noticed that the time zone said GMT -8 what is this ???

I thought you guys were in the same time zone as ebay ? can you reply on this part please asap, its very important to me to know what time zone auctiva is using when scheduling.

1/13/061:26 PM

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auctivamikedAuctiva Customer Support Manager

Hi carolelliot,

I just did a spell check with the new description editor and it worked for me so hopefully it'll work for you the next time.

GMT -8 is the same as PST. You can now select a default time zone for your Auctiva site by going to Auctiva -> My Account -> Settings(Preferences).

I hope this helps=)

-Mike

1/13/061:40 PM

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krzMember

I just filed a support case on the GMT problem, myself. You'll have to schedule your item for early on the 14th to get it to schedule tonight. I'm on the East Coast and had to schedule it for 2:45 am on the 14th to show up as 6:45 pm PST. And boy! I sure hope it goes thru then!!!!

1/13/061:44 PM

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carolelliottMember

Hi,

Have you made auctiva users aware of this time zone change ? Why are you now using Greenwich Mean Time instead of USA time zones ?

If I leave it set at GMT-8 then as I understand it, my auctions will still list at the ebay site CA time zone ?

In other words, if I wanted to schedule something to go live at 5pm california time (ebays time) then I would set it to GMT-8 and schedule for 5.00pm

Is this right ?

1/13/062:15 PM

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jivemofoMember

I have the same question. I'm brand new to Auctiva and am just creating my first scheduled listing. I want to make sure it launches at the correct time...3pm Eastern time on the US on the 24th. Is that 11 GMT?
The scheduler looks really slick, but I wish it would just show the time zone set by the user. It sure would be far less confusing!

1/21/061:47 PM

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