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I am trying to list pre-recorded CD albums. To get the track details & album notes I normally just enter the CD number or the artist or title BUT that option has now disappeared.

I know Ebay has changed the their catagory number for CDs. I am already selecting the new catagory number. I have raised this issue with Auctiva as it might also be affecting those who sell DVDs

Am I going to have to edit ALL my CDs that I have scheduled for this weekend to the new CD catagory number?
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Auctiva have just got back to me about the missing product information. They are looking into it!

And YES!! I will have to edit ALL my scheduled items so the new Ebay catagory for CDs is used - BUT - you then lose all your product information! So it's a no-go situation! Hope this is all sorted out before Saturday, as my kids really would like to see more of me at the weekend than just the back of my head!
Hi Community,

Thanks for helping to bring this issue to our attention. Our engineering team is in the process of conducting a new category update which should address this problem. We expect this to be completed within the bext 30 minutes or so and you should be able to see the "Find Product" tool in this category after that point.

If you continue to experience this problem after this time has elapsed, please let us know by contacting our customer support team using the web form on the following page of our site:


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