Is there some maintenance going on with the profiles? When I load one it is missing all my stuff. Edit profile function not working either. Is anyone else experiencing the same?
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Your not alone. I too am experiencing difficulties try to create new listings today. Their web page fails to load properly at the present time. Tried clearing my computers cache however this didn't solve the problem.
Me too -I'm glad to hear I'm not alone.
Hi Community,
The underlying problem that was causing these issue has been resolved, however, before the resolution is noticeable on your end, you will need to clear your browser cache, which can be done via the following process:
Internet Explorer 7.0: Select "Internet Options" from the "Tools" menu and click the grey "Delete" button. Then, click the "Delete Files" and "Delete Cookies" button, followed by "OK"
Internet Explorer 6.0: Select "Internet Options" from the "Tools" menu. Then, click the grey "Delete Files" and "Delete Cookies" buttons, followed by "OK".
Mozilla Firefox 2+: Select "Clear Private Data" from the "Tools" menu. Then, on the ensuing pop-up window, ensure the boxes next to "Cache" and "Cookies" are checked, and click the "Clear Private Data Now" button.
Please ensure that only one browser window is open when you are doing this or your cache may not empty properly. Also, after making these adjustments, close your IE web browser and re-open it for the setting to take effect.
If you continue experiencing technical difficulties after completeing the above measure, please let us know by contacting our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
The underlying problem that was causing these issue has been resolved, however, before the resolution is noticeable on your end, you will need to clear your browser cache, which can be done via the following process:
Internet Explorer 7.0: Select "Internet Options" from the "Tools" menu and click the grey "Delete" button. Then, click the "Delete Files" and "Delete Cookies" button, followed by "OK"
Internet Explorer 6.0: Select "Internet Options" from the "Tools" menu. Then, click the grey "Delete Files" and "Delete Cookies" buttons, followed by "OK".
Mozilla Firefox 2+: Select "Clear Private Data" from the "Tools" menu. Then, on the ensuing pop-up window, ensure the boxes next to "Cache" and "Cookies" are checked, and click the "Clear Private Data Now" button.
Please ensure that only one browser window is open when you are doing this or your cache may not empty properly. Also, after making these adjustments, close your IE web browser and re-open it for the setting to take effect.
If you continue experiencing technical difficulties after completeing the above measure, please let us know by contacting our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
description editor not loading. categories not loading.
all my saved listings are BLANK in the description and category fields! what is going on!
all my saved listings are BLANK in the description and category fields! what is going on!