Profiles Removing Themselves from my Listings When I Click Save

vanguarddanMember

I‘m trying to post my listings as usual. I have a series of profiles set up for various products. Everything was working fine from last week (when I created the profiles) until yesterday. Today, they‘re not working. Here‘s the step-by-step issue.

1. I create a new listing

2. I load the appropriate master profile (It loads fine)

3. I change various parts of the listing to match the description of my product (i.e. description, quantity, price, shipping cost etc.)

4. When the listing is finished, I click "save"... at that point all of my profiles default to the empty drop down menu, and all of my seller profile information is lost. All of it. Even the "Master Profile" is gone. The only information that remains is the details specific only to that item which i‘m listing. Which defeats the purpose of having profiles to begin with. Please Help.

Thanks.
Dan

7/17/092:04 PM

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Original Post

member8880Member

Dan, for something like this file a support request. Help button > scroll down a little to the link on the right. They have been answering quickly.

7/17/092:39 PM

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