question about maximum image dimensions

Deb,

The templates that we use on the Auctiva lister page will automatically use 400x300 images. If the original image uploaded by the user is larger than 400x300, there will be a "click to supersize" link right below the 400x300 image that will open up a new window and display the full size image.

A user can still use the full size image, or any size image for that matter, in the auction description. In our description editor, there is a button (yellow box on bottom right) that will open up the Auctiva image selector. You can then insert any of the images you have uploaded to Auctiva and they will be in the same original size you uploaded them.

A user also has the option of using externally hosted images if they would like on the Auctiva lister page.

Hope this helps,

-Kevin

That's actually not what I'm asking.

Let's say I have a graphic that lives in a template, and the graphic is 1000 wide by 2000 high. In the past, this graphic could not be loaded to your image hosting without your system automatically making it smaller.

My question is does your image hosting system still do this, or can I load up a huge graphic? This has nothing to do with supersize since I'm not talking about a product image. I'm talking about an image that is part of the template design.

Thanks.

Hi Deb,

In addition to what Kevin mentioned above, a custom template can also be set to use original size images by inserting the proper image tags into that template.

On the Auctiva custom template editor, which can be reached by clicking the "Create(Custom Templates)" link under the "Listings" tab. All of our templates use the [DESCIRPTION_AND_IMAGES] tag to identify where the descirption and images will be placed within the template, which assumes the use of 400 x 300 images. In order to use original size images, one can instead use the [DESCRIPTION] tag to specify where the description is to appear, and then use the individual orioginal image tags to specify where the images are to appear. In order to create an original image tag, just select "Original Images" from the "Choose Image Type:" pull down menu, and create the tags by clicking the "Image 1", "Image 2", Image 3", etc. links above. These original image tags will appear in the template as [IMAGE1_ORG], [IMAGE2_ORG], [IMAGE3_ORG], etc.

I hope this information proves useful. If you have any further questions regarding this issue, please file a support request using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

You guys are driving me crazy! Please read my last reply as you're both barking up the wrong tree. You added to his misunderstanding of the question! So it's just frustrating.

Thanks.

I suggest if you're worried about template images remaining exactly the size you want them, you host the images on your own image hosting and then reference the images in the HTML you use for the template.

Then you won't have to worry about any restrictions that Auctiva has.

-Kevin

Hi Deb,

Sorry about that. You and I must have been typing our last replies simultaneously because, when I was replying to this post, your last message wasn't present on this thread yet.

So...to answer your question: Yes, we still limit the dimensions of images that can be uploaded into the Auctiva system to 1024 X 768.

-Mike

Thank you, Mike. I appreciate the detail your response had as it's good to know exactly what the limitations are.

I have a bunch of clients moving from Mpire, and we're trying to match some up with you guys. I'll just make sure they have their own hosting.

Thank you for your time.