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Hello, just started using Auctiva and I have a question on the feedback settings.

I have created a couple generic feedback messages, 2 for positive and 1 for negative.

I know that the automatic feedback will use my default feedback comment automatically after someone leaves me feedback...but what does 'cycled' mean? I don't quite understand how to use that. Thanks in advance for your help!

Big Grin
~*~Zoe~*~
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Hi Zoe,

You can put in as many messages as you would like and Auctiva should cycle through them, leaving a different message for a different buyer. If you have 5 different messages:

Buyer 1 gets message 1
Buyer 2 gets message 2
Buyer 3 gets message 3
Buyer 4 gets message 4
Buyer 5 gets message 5

Then it starts all over again with message 1.

Personally, I want to do my own Negatives, so I won't post any there, just in case something malfunctions and a positive should get a negative.

This may not make sense at all, but hopefully will.

To cycle means to go through the list of messages you have available so that all buyers do not get the same message.

BroJames

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