Redirected to Auctiva Classic???

Hi ST,

Did you create a new account on the Auctiva.com website? Auctiva.com and Classic Auctiva are two seperate entities so you won't be able to use your classic auctiva account to log into the new free Auctiva.com website.

-- Auctiva David

Hello David.. Thanks for your immediate assistance. I did not create a new account anywhere.. I have been using Auctiva.com for the longest and all of a sudden it is redirecting me to login to this Yellow and Brown Auctiva webpage.. and I cant see any of my listings or anything at all. I have been using Auctiva.com and would like to know how to get all my information and be able to login to the Free Auctiva.com website. Where do I find all my information?

http://www.auctiva.com/default.aspx

Ok, this is how it happens.

I go to http://www.auctiva.com/default.aspx

Login to the website

It takes me to a page

http://classic.auctiva.com/NewAuctiva.aspx

Request I enter my login information again and then redirects me to

http://classic.auctiva.com/MyAccount/Default.aspx

Where I have nothing. No Listings, No Settings, Absolutely Nothing at all.

Please Please Please Help me figure this out.

Thanks in Advance

Hi ST, I apologize for the confusion.

A while ago we moved our old website which was at www.auctiva.com to a new location at classic.auctiva.com. We then created a NEW service at www.auctiva.com. So, I'm assuming if you have been with us for a long time that you have an account at our old website that is now located at classic.auctiva.com. Were you using any of our desktop applications such as Auctiva Poster, Mr Poster, or eBud?

Hmm... it might just be easier for us to assist you if you filed a support ticket at http://www.auctiva.com/help/requesthelp.aspx so we can get your auctiva username and sort all this out!

-- Auctiva David