Refresh or Update

craig7220Member

I know that Auctiva updates automatically but can anyone tell me how often? My active listings are about 4 hours behind Ebay right now... Appreciate any help

6/1/073:22 PM

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kbalonaMember

I think it might be 6 hours.

6/2/074:53 AM

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auctivamikedAuctiva Customer Support Manager

Hi Craig7220,

Our listing maintenance, which updates the prices and all of the other information on your active listings page is done about every 6 hours.

Once your updated prices are reflected on your active listings page, they should be displayed in your store window the next time it refreshes, which it does about every 4 hours.

-Mike

6/5/074:29 PM

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