Hi K,
To relist items that didn't sell through Auctiva, locate the listing in your Saved or Closed listings folder. If they're in your Closed Listings folder, check the boxes next to them and click "Import"...that will send them to your Saved Listings folder. From your Saved Listings folder, just click the boxes next to the appropriate listings and click post or schedule. Bear in mind that relists done through Auctiva aren't eligible for the listing fee reimbursement.
To remain eligible for the listing fee reimbursement from eBay, you must relist your items directly through eBay.
We will be adding the ability to relist through Auctiva, and still remain eligible for eBay’s listing fee credit, for our phase II release later this year.
If you relist your items through eBay, you can then go back and revise them to change the images via the following process:
1) Locate your listing in your Saved Listings folder, make any necessary changes, and save.
2)Check the box next to your updated listing in your Saved Listings folder and click the “Get html” button.
3) Copy the html in the popup box.
4) Locate the item on eBay and click the "Revise Item" button.
5) Click "Edit Description" then click the "Enter your own html" tab.
6) Paste the copied html in place of what's there and save your changes.
I hope this helps=)
-Mike
