Hello Community,
As you're hopefully all aware, eBay is requiring new item condition values in many categories.
Starting July 27, you'll need to specify these new values when you list, re-list, or sell similar in the affected categories.
Listings subject to the new requirement will fail to post if the new item condition value is not used.
When you create new listings in Auctiva, our system will detect any non-compliance and alert you to the problem before you save, schedule or post the listing. However, older listings that are set to automatically relist are not protected by this safeguard.
We recommend that customers check all your listings—especially auto-relists—and, if need be, update the item condition.
Auctiva recently introduced support for the new item condition requirement which is built into the One-Page Lister. Also, we expanded our "Find and Replace" capability to let you easily update item condition in your saved listings.
If anyone needs a refresher on how to update your item conditions, please see our item condition FAQ which takes you through the process, step-by-step. If you need more help, then contact Auctiva Customer Support.
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