Hello i have my border settings set as disabled for images but it doesn't seem to be working for the slide show option.
Can anyone let me know how i remove this bright blue border please
thank you
Mark
Original Post
Hi Mark,
Thanks for posting your question here. There is currently a known issue with some of our templates that causes the image borders to continue showing up when the "slide show" image grouping is used after the Image Borders account preference is disabled and we hope to be able to correct that issue with a future site update.
Although I am uncertain when we may be able to resolve the problem at the moment, we may be able to help you address this issue with the template(s) you would like to use by making custom versions of those same templates that are set to use image borders that are the same color as the background of the templates(s).
If you would like us to look into this for you, please file a support case by mousing over the "Help" tab within your account and selecting the "File Support Case" option. Be sure to include the names of any templates you would like to use when you do.
-Mike
Thanks for posting your question here. There is currently a known issue with some of our templates that causes the image borders to continue showing up when the "slide show" image grouping is used after the Image Borders account preference is disabled and we hope to be able to correct that issue with a future site update.
Although I am uncertain when we may be able to resolve the problem at the moment, we may be able to help you address this issue with the template(s) you would like to use by making custom versions of those same templates that are set to use image borders that are the same color as the background of the templates(s).
If you would like us to look into this for you, please file a support case by mousing over the "Help" tab within your account and selecting the "File Support Case" option. Be sure to include the names of any templates you would like to use when you do.
-Mike