On the Shipping and Payments tab, this field is showing as 'Restocking fee may apply' but for my listing it doesn't.
I can't find where to turn this 'off' .
Can anyone advise?
Thanks.
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Hello OurStoreOnline,
I have taken a look at the issue you refer to in your Auctiva account and can see what you refer to. I do see the same thing on the Preview Page for eBay AU listings, and I have notified our engineers that this is occurring. I posted a test listing to eBay AU using the same information, and when it posted, the Restocking message did not appear on the listing, so I do not believe there will be any difficulty for you to post it.
If you do encounter a difficulty or have further questions about this, please feel free to file a support case from the Help tab of your Auctiva account so we can look into it further.
- Craig
I have taken a look at the issue you refer to in your Auctiva account and can see what you refer to. I do see the same thing on the Preview Page for eBay AU listings, and I have notified our engineers that this is occurring. I posted a test listing to eBay AU using the same information, and when it posted, the Restocking message did not appear on the listing, so I do not believe there will be any difficulty for you to post it.
If you do encounter a difficulty or have further questions about this, please feel free to file a support case from the Help tab of your Auctiva account so we can look into it further.
- Craig
Hello OurStoreOnline,
I am following up with you to let you know that this issue has been resolved and you should no longer encounter any similar difficulty with the Preview page for your listings.
- Craig
I am following up with you to let you know that this issue has been resolved and you should no longer encounter any similar difficulty with the Preview page for your listings.
- Craig