Returns?

panda-chicMember

Hi, How can I make it so that my return policy is active? I have one, but now that I'm relisting I'm seeing that it was never active, so it looked like I didn't accept returns when I do. I wonder how much business I lost because of that. Can anyone tell me how to fix it? I don't see an option despite much time searching.

3/4/071:04 PM

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kbalonaMember

In your listing in your Auctiva account, go to:
Checkout Options
Click on "Specify Return Policy".
Make sure that "Returns Accepted" box is checked.

3/4/073:33 PM

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panda-chicMember

Thanks!!!

3/4/075:43 PM

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