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Hi Tinyangelhand,

I suspect this problem is no longer occurring, however, if you are still receiving an error message when trying to file a support request using the link you provided above, please try and submit your request at: http://support.auctiva.com. If you are unable to submit a help request from either of these pages, please let me know via a reply to this thread, and we'll work out something else.

-Mike

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