If you're doing updates, AUCTIVA, please tell us so we can do something else rather than W...A...I....T for over 5 minutes just to log in!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Hi Trishaa,
Thanks for letting us know about this. I have not seen any reports similar to yours this morning but we did have a short period of time today during which our database was responding slowly, so the behavior you have described may have been a result of that. That particular issue has been resolved, so I believe you should now be able to log-in successfully.
If you continue to encounter problems of this nature, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike
Thanks for letting us know about this. I have not seen any reports similar to yours this morning but we did have a short period of time today during which our database was responding slowly, so the behavior you have described may have been a result of that. That particular issue has been resolved, so I believe you should now be able to log-in successfully.
If you continue to encounter problems of this nature, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike
Thanks, Mike. I am used to seeing the alerts about updates, so figured you just forgot to put one up.
I have learned that Thursday morning is usually very, very slow but it was just much worse than usual.
I have learned that Thursday morning is usually very, very slow but it was just much worse than usual.