Hi again, I got a response from Adam in Support, and he says that they are working on the problem. I'm not the first to have reported it to them. However, he did not give a timeframe for a resolution.
I took the advice of a couple of posters above, and set up a "pending" folder. I was able to find all of my auctions (at least the ones I could remember!) through a title search and now they are all together in my pending folder. Thanks for the great suggestion!!
Have a great day, everyone!
Glad that idea helped, Linda.
When I first started to use Auctiva I used the Folder system to set up several Folders:-
Pending
Active Listings
Sold
Shipped
Store
Archives
I just move the listings to whichever folder is applicable throughout my selling (or not! ) process.
The ability to make Folders appeals to my sense of 'gotta have everything in it's right place'
When I first started to use Auctiva I used the Folder system to set up several Folders:-
Pending
Active Listings
Sold
Shipped
Store
Archives
I just move the listings to whichever folder is applicable throughout my selling (or not! ) process.
The ability to make Folders appeals to my sense of 'gotta have everything in it's right place'
quote:I can find my new items under individual title searches, so I know they're there, but I can't find them otherwise.
Same thing happened to me, only to saved listings showed up, I found my new items under individual title searches, so I know they're there, but I can't find them otherwise. I looked at my images to see what I needed to find and post. A real pain, hope they have it fixed.
Yipee! Back to normal!Thankyou Auctiva
Yes, we fixed it around 7pm. It's was a bug in Microsoft SQL server. At least if it comes back we know how to fix it and it only takes a minute or so.