Scheduled Listings That Failed To Post During Outage

itsjustmeMember

Will auctiva be able to list all those listings that failed to post during the outage?

Everyone should note that there are no "events" associated with those listings. They appear only in the scheduled listings folder.

8/23/131:40 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi itsjustme,

Thanks for posting your question here. We will not be automatically posting previously scheduled listings which failed to post due to the outage today to prevent them from posting at unacceptable times, so you will need to reschedule / repost these items to ensure they are posted to eBay successfully.

I was not previously aware that notifications were not being displayed for items that failed to post due to the outage, but that was likely a side effect of the nature of the issue. I will make our technical team aware of that behavior.

-Mike

8/23/132:27 PM

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