Hi,
This is my first listing so I realize that I may not be doing something correctly but sure would appreciate some advice. My listing went onto myebay (not yet indexed) last night and I noticed the Auctiva scrollbar - at the top of the listing and in a wrong color. I went back into Auctiva updated it to sit at the bottom of my listing and in a color that matched my template. The listing has gone live in Ebay but the scrollbar has not updated. I went back into Auctiva and my updates are still there.
Why and what can I do to fix it? The changes were made well over 12 hours ago so I am definitely past the Auctiva 2 hour refresh window. Thanks for your help.
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