Hi teddybairre60,
Thanks for letting us know about this. I just reviewed your account and it appears your settings are configured to place the scrolling gallery above the description, so they appear to be set correctly with respect to what you are looking to achieve.
Since your settings are configured to place the scrolling gallery at the top of your listings, the only way it should end up at the bottom is if the item had already received a bid or had less than 12 hours of duration left when the scrolling gallery was added, or if you posted the item from a closed listing that already had the scrolling gallery HTML at the bottom of the description.
If you would like to move the scrolling gallery from the bottom to the top of an existing active listing, you would first need to remove the scrolling gallery from the item by deleting the scrolling gallery HTML from the description HTML using eBay’s “Revise your Item” form. This could be done via the following process:
1) Click the "Revise your Item" link on the item.
2) Scroll about 1/3 down the page to the “Description” section and click the “HTML” tab on the editor.
3) Hold "CTRL" and press "F" to initiate a Firefox/IE “Find” command.
4) Enter
<!--ASW--> in the "Find" field, and click "Find Next". The text
<!--ASW--> will become highlighted, which is the beginning of the store window HTML.
5) Click “Find Next” and a second instance of
<!--ASW--> will become highlighted, which is the end of the scrolling gallery HTML.
6) Delete all of the code between and including those two tags and save your changes.
Once you have done so, you could contact our customer support team and request that we re-append the scrolling gallery to your listings that don’t have them already according to your current account preferences, and we would be able to do that for you. You can contact our customer support team using the web form on the following page of our site:
http://www.auctiva.com/help/requesthelp.aspx--Mike
