scrolling gallery has disappeared!

Mine is gone too. I have high hopes that it is temporary

That was fast, we are back in business

Thanks for telling me. To make things worse, my Ebay promotional gallery (at the end of the description) does not show pictures either. No luck for this past week!

Thank you Jar, and thank you Auctiva.
Now, if I can get Ebay to fix my gallery problem....

Mine has been gone for a couple of days now and still isnt back!

Wow, hard to follow that comment! LOL

But you didn't give us any info Jeff?

My pictures in the scrolling gallery have been missing for almost a day? I noticed other peoples auctions were doing the same thing? All Auctiva store pictures are missing too??? Not helping sales at all, any ideas when it may come back?

Yes, just to confirm that there's a few of us encountering this problem, mine's been off for most of today too (Sunday, UK).

Try going to the page when you can customize the look of your scrolling gallery and hit the update button. I "suspect" this forces the images to refresh and they appear again in your live scrolling gallery.
Try it and let us know if it works.

I'm sorry, Calico-creation, your suggestion did not bring back the pictures in my scrolling gallery. One my be patient in the face of adversity -- always...

Oh My Gosh! So I not the only one that this is happening to... My Gallery dissapeared yesterday, so I emailed Auctiva and they responded very quickly with an email, which I thought was great.

But, the not so great part is that they said that it would take hours... I think they said 4... to have it fixed. This was yesterday.

Today, it is happening again... and I'm wondering why? Does this sort of thing happen often? I'd really like to know so that I know what to expect?

This is so important to me because almost everything that I sell is in my store.... and I post regular auctions up on Fri, Sat. and Sunday to get my potential customers in my auctions to hopefully place bids, and Also to see my store inventory.


Please, someone?

Thanks so much!