Scrolling gallery not showing pictures

Hi Christina,

Thanks for letting us know about this. It seems likely that the scrolling gallery images may not have been created automatically when your items were posted as they should have been, although I can't tell without looking at your account. If that is the case, you should be able to get this problem resolved by contacting our customer support team.

You can reach our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

Wouldn't it be soooo NICE if the AUCTIVA SUPPORT TEAM actually supported it's customers?! Wow, what a concept.
After listing and looking on ebay for the scrolling gallery nothing happened. 2 out of 4 of my listings it's working. I've tried ZILLIONS of times to contact support - 'LIVE CHAT" what a joke (!) ... waited and waited and then it said 'back later' tried again and again - nothing- nadda? Do they have lunch 12 times a day when working only one hour?

Same here my scrolling gallery is not working in some my listings. The item I just listed is not working correctly and all the counters say "Error" - if you are having problems getting LIVE HELP - im not even going to bother trying to get through.

I am getting "no picture available" errors in the gallery of many of my listings.

Now ALL of my listings have no picture available in the gallery. And I have 34 items ending tonight..... great.