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Hi Lisah,

Thanks for letting us know about this. When you relist new items, they should show up within your scrolling gallery the next time it refreshes. The scrolling gallery refreshes automatically about once every 4 hours, but it sounds like it took your gallery longer than that to update so I suspect there may have been a delay in the import of those relisted items from eBay.

I just reviewed your Auctiva account and verified that all of your active eBay listings are now being displayed on your Active Listings page and that 16 of them are being displayed in your scrolling gallery, so it appears this problem has been resolved since you posted this thread.

If you need any further assistance with your Auctiva account, please feel free to contact our customer support team by mousing over the “My Account” tab on the site and selecting the “File a Support Request” option.

-Mike

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