Scrolling Gallery Placement

Yes sir. I got the same email.
I don't like the idea because I think it looks better at the bottom. But the gallery is only on my listings sometimes. I don't know why, but that's another discussion.

I haven't seen that email Steve.

I too, read that post on ASM...but I haven't gotten the email either (yet).
I just keep looking at my settings to make sure it stays at the bottom!
But like someone else said, isn't it defaulted to the top anyway?

Yeah they are defaulted to the top when you sign up. I am just wondering what this email means? Is Auctiva pushing the SG to the top even if we have it set for bottom scroll? I have stated my opinion on this one before that if someone comes to see something on one of my auctions I do not want to distract them with a top SG and run the risk of them clicking off. Set the hook first and then try to reel the fish in ,is my philosophy. IMHO bottom scrolling gallery is the only way to go.
Dale the gallery should show on all of your auctions? Is it just specific items you are selling it does not show for?
Edit: Still have not received the email but did see one on the other forum I belong to.

If you already have it set to the bottom, or have it turned off we won't change that setting.

We are only moving it to the top for people that have it set to the top now but we append it to the bottom of their listings because they don't list with us. The email is primarily for those sellers who have it set to the top but probably don't know that because they're just used to us appending it to the bottom. So we're not actually changing anyones setting. We're just giving them the chance to change it to the bottom before we start.

Thanks for both replies Jeff

Yes, Steve I got it fixed now thanks. I don't know what the problem was, but I edited my SG settings and it automatically showed up on all of my listings

Where do I change the SG to appear at the bottom? In My Account, Settings, I only have the option to Display SG yes or no. I don't see a place to select whether it is displayed on top or bottom. It used to be at the bottom, but has moved up. I want it to go back on the bottom. Please advise.

TIA,
wuw2w

Hi, store tab -> scrolling gallery

Is there a charge for the scrolling gallery? I see I now have a "store" as well with a domain name. Is there a charge for that?

You see my ID.....explains a lot!

Hi toonew.
The scrolling gallery and Auctiva store are both free. Cool, huh?

very thanks!

It has been over five hours since I changed my scrolling gallery to appear at the bottom of my listings. I followed the above directions. It hasn't changed. Any advice?

Thank you.

Hi toonew
The setting change applies to all listings created from now on and not listings currently active on eBay.
To change active listings you need to get the HTML for the listings from the Auctiva saved listings folder (option shown on right hand side) and copy it via ebay -> revise item over the existing HTML.

Preview and check before submitting/committing in case anything has been broken.

Hi ChooChooGuy:
Thank you. One more question. As I create new listings, will they automatically go into the scrolling gallery with the rest of my present listings? I only have three 'cause I wanted to test it first.

Thanks.

Hi, new listings will automatically appear in the SG at the next update which is every few hours I believe.

Note that the SG will only display a maximum of the next 14 to finish.

You can however hide selected listings via the "store tab -> store -> manage -> store items" to modify what it considers to be the next 14 to finish

Hi
I have been reading about how to change your scrolling gallery to the bottom of your listing cause I have mine set this way for about a month now but it still shows up at the top. I really hate it there and wish it would take the change. I read choochooguy saying it would take place on new listings but it hasn't. I really rather not have it at all if it is on the top ruining my listing. I have tried many times to change it by selecting different styles and nothing is making it go to the bottom. How do I now get rid of it!? Do I have to cancel Auctiva all together to make it go away? Thanks Lori

Hi IOr1

Style changes alone do not affect the position of the SG.

This thread is nearly a year old and I notice now that following :-

Store tab -> Store Window -> Edit scrolling gallery

the options have now changed since March 2008.

In addition you now select the tab marked "Edit Text and Placement". Looking here I see mine selected as "Place below Description" which is what I set the placement to over a year ago.

What does yours show ?

Finally don't forget to click on the blue 'Save' button at the bottom of the page before moving on.

Hi
I can see how my rambling was confusing!... I do have it set to the bottom of description on the placement tab. What I was trying to say is that it wasn't working so along with having the placement at the bottom I tried the different styles to see if maybe that would force the SG to underneath the description and it didn't. So it seems to be stuck at the top and I would like to know how to get rid of it all together.
Thanks
Lori
PS - I did check again and it is still marked as "place below description'

Ok IOr1, but before you knock it out altogether, I would suggest that you file a support request with Auctiva directly.

Auctiva support should be able to sort this out for you as they can directly examine your listings and account settings.

The SG is a very useful feature, so clearly explain to them what is happening and what you have set and all should be resolved, but give them a few days as I reckon they are pretty busy at the moment finishing off the eCommerce store.

A quick FYI on the issue.....

Hate to butt-in, but changing the placement in settings ONLY works for new listings, not active listings.

To change active listing, you'd need to modify the HTML code on eBay using eBay's revise listing editor.

Danno

Yeah thanks...figured out a couple of things. I was using templates and (duh) it was copying the HTML. Auctiva might want to add that in. So I finally redid all my templates and it did put the scrolling under the description but it is still above the pictures - so now rather than being at the top it is in the middle of your listing Yeah! I cancelled my subscription to Auctiva. If they ever change it to be on the bottom of the whole listing I might use the service again. Thanks for the note though. Lori

Well Lori, I really think you are shooting yourself in the foot over this.

You should paste an affected listing into the template checking area and contact Auctiva support, many a problem like this has been found to be a user templating problem and not an Auctiva problem.

Oh and by the way Auctiva don't pay me to say this I am just a very happy user of nearly 4 years with Auctiva