Sellaton counter, what counter?

vrMember

I think the Sellaton counter is all screwed up, and useless. When I link into the Sellaton site, it shows me visits and bids on items I posted 2 and 3 weeks ago that have already sold or were unsold. I only want to see information on the items I am currently listing, not those that are gone. It just crowds the pages with useless information. I assumed that the Sellaton Counter was an Auctive product and was linked to Auctiva. So why can't Sellaton just read my current listings, instead of showing me the dozens of obsolete items?

2/22/072:29 PM

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kbalonaMember

When you go into your sellathon account, you have the option to view current auctions only, or ended auctions only, etc. I can't remember exactly how it is, but you expand the folders on the directory tree to select which folder you want to view.

2/22/074:45 PM

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vrMember

I still don't know how that works. When I go into my Auctiva account, and then to the Sellaton window, and enter my user name and password, first I am told that my account has expired, then if I want to renew it I must pay. I assumed that Sellaton counter was free to Auctiva users.

2/23/0711:05 AM

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kbalonaMember

When you first sign up for Auctiva, you get a free trial. After the trial expires, you have to pay if you want to continue using the service.

2/23/074:06 PM

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auctivajeffAuctiva CEO

After your trial expires you still receive a free counter and can review your counter totals on our site.

Since we acquired Sellathon in December we've been working on upgrading the Sellathon counters servers and will soon be extending trials and perhaps making Sellathon free for Auctiva customers. We're waiting to see how things go once the new equipment and upgrades are in place.

2/23/077:14 PM

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vrMember

Well, I misunderstood. I always assumed that the Sellaton counter was free for Auctiva customers. Then why doesn't Auctive give us the choice of using the Sellaton or the eBay counter when we fill out a listing? If we don't use the "free for only a trial period" Sellaton counter, then we have to revise each listing in eBay to enter the eBay counter. That's dumb.

2/24/077:24 AM

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