While not new to auctiva, we have encountered a problem that we've not seen before.
We've recently began listing items after a short respite but want to get going again.
The problem is when setting the checkout conditions.
We want to offer a 14 day return policy with the buyer liable for paying return shipping to avoid abuse of our return policy.
However, when we select 'Buyer' from the Return shipping will be paid by dropdown menu, and save the profile, the actual listing says "The seller is responsible for return shipping costs."
Is this a known issue and if so, please direct us to the appropriate thread to be able to solve it.
(Note: We did do a search to see if anyone else had reported this problem but were unable to find an answer.)
Thank you in advance for any help that can be offered.
Edit: Edit: Found an answer from Oct. 5. Can someone please verify that it is only a read error in 'Preview' and doesn't list on ebay that way?