No pics showing on eBay or when you try to upload. what gives?
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Right now I have images in my ebay listings but they are missing from the manage images page in Auctiva and from the unsold listings I am trying to relist at ebay.
My pics are on ebay but I can't upload to a new listing I'm trying to create.
Hi Community,
Thanks for helping to bring this to our attention. We have received reports from several customers regarding Auctiva hosted images not uploading and image upload attempts failing and have determined that this is happening due to a technical problem on the side of Amazon S3, which is the service we contract to host our images.
They are already investigating this problem and have been posting updates on the status of the issue in the row called "Amazon Simple Storage Service (US Standard)" on the following page of their site: http://status.aws.amazon.com/
Hopefully everthing will be back to normal soon!
-Mike
Thanks for helping to bring this to our attention. We have received reports from several customers regarding Auctiva hosted images not uploading and image upload attempts failing and have determined that this is happening due to a technical problem on the side of Amazon S3, which is the service we contract to host our images.
They are already investigating this problem and have been posting updates on the status of the issue in the row called "Amazon Simple Storage Service (US Standard)" on the following page of their site: http://status.aws.amazon.com/
Hopefully everthing will be back to normal soon!
-Mike
Hi Community,
Amazon has recently posted that this issue has been resolved!
If you experience any further difficulties with your images, please contact our customer support team by mousing over the "Help" tab and selecting the "File Support Case" option.
-Mike
Amazon has recently posted that this issue has been resolved!
If you experience any further difficulties with your images, please contact our customer support team by mousing over the "Help" tab and selecting the "File Support Case" option.
-Mike
Mike - I checked the status on the link you mentioned, and it says it is resolved as of 4:45 p.m.. Unfortunately, I am still experiencing problems at 5:22 p.m. Images are not showing up in Auctiva, nor was I able to post new listings.
It may be necessary for Auctiva to contact the service again, as it is definitely is not resolved yet.
Thanks!
Wanda
It may be necessary for Auctiva to contact the service again, as it is definitely is not resolved yet.
Thanks!
Wanda
Never mind, Mike. My screw up this time - found a silly thing I had done - didn't select the image for the gallery photo after I changed something else, and the listings wouldn't upload to eBay as a result because it was blank there. Just wanted to report that the issue does appear to be resolved after all.
Wanda
Wanda