Shipping exclusion list

I will try to be a little clearer. On eBay site preferences I have most countries blocked for shipping. I do not have it checked to apply to all listings. In Auctiva I will either check 'use the exclusion list or do not exclude any locations/. I also check worldwide. In Auctiva preview the proper shipping locations are shown. When the listing becomes active on eBay it says' shipping worldwide, see exclusions. When I go to exclusions it will always be using my exclusion list. This just started a couple months ago and I assume that I inadvertently changed something but I have no idea what.

Hello ponton -

I am not aware of any issues on our end that would cause difficulties with your exclusion list or the way it is used, so it is unclear what may be occurring for you. For this, we would need to look into your account and some of your listings to be able to determine what may be occurring. Please file a support case from under the Help tab of the site letting us know these details, but also include some examples of where this has occurred. If you have a recent posting where this has occurred that you have not yet edited on eBay, please provide the title or item number of that listing so we can look into this issue for you.

- Craig

I opened a support case. I don't think it is a glitch in Auctiva. I think it is on my end and somewhere I must of changed something. I just can't figure out what.

@ponton

Did you ever get this sorted? I have had the same problem for about 4 weeks. Auctiva say it's eBay, eBay say it's Auctiva while I am stuck having to change all my listings at the end of every day.