Shipping instructions

Hi,

Changing content in a Profile doesn't automatically update the content in a listing. You need to reapply the Profile to the listing using "LOAD" button for selected Profile on the one-page lister. You should get a warning message that the content coverd by the Profile is about to be overwritten.

Danno

Thanks for your reply Danno. I am not sure what I should do now. Where do I find the LOAD button? I don't know which page is the one-page lister?

Also, what is the function of the Profile.
Looking forward to hearing from you again.

The one-page lister is the listing editor used to create new or modify saved listings at Auctiva. The Listings tab has links to either create a "New Listing" or locate a "Saved Listings" for editing. The "LOAD" buttons for Profiles are located on the page, i.e the one-page listing editor.

Profiles are generally saved content used to quickly build a listing. Profiles are created or modified at the Profile tab. You mentioned "enter profile" in your first post, which lead me to believe you were having a problem using Profiles (specifically the Shipping Profile) with a new listing, using the one-page lister.

I highly recommend the Auctiva Tutorials located at the HELP link (top page).

Danno

Thanks Danno,
I'll check out the tutorial.
kelle

The tutorial is not loading? I just get a green box on the screen saying Camtasia?

I cannot seem to resolve my issue using help and I can't open the tutorial. Could you possible tell me the steps I can use to get the shipping information on my listing?
Many thanks

That is the start of the session for the Listing Tutorial. It may take a few minutes to load. You do need to have Adobe Flash Player for that tutorial.

http://www.adobe.com/

Danno

Okay. I will try downloading the Adobe Flash player. In the meantime I was able to get the shipping info on the page. Now there is just one more problem....When I click POST, nothing happens?

The shipping info is done/added in the Shipping Tools section of the one-page lister. If you've used eBay's one-page lister to create listings, it's fairly similar (concepts are the same).

There is a "Maximize" link to the left of the Shipping Tools section title. Use that to expand the section. You'll see Location info for you, and Ship To Locations for locations (countries) you'll ship to. Below that are the Domestic and International shipping Methods (Flat, Calculated, etc.). And below that is the sections for choosing Domestic and International carriers, rate entry, etc.

Make sure you use the ERROR CHECK button at the bottom of the one-page lister to help validate/eliminate errors before you schedule or list the item.

Danno

quote:

When I click POST, nothing happens?

Which OS and browser are you using?

When you signed in to Auctiva, did you select the keep me logged in box below the ID and Password?

Danno

I'm using Explorer