Showcase images not updating

Auctiva has with attaching images to listings. It works for a while, then just fails to attach them. They upload to the folders, just won't attach no matter how many times I try. I've filed support requests many times and no one seems to know what the problem is, but after a day or so it seems to be resolved and the pictures will attach again. It has happened twice in the last 3 days - right now nothing is attaching. VERY FRUSTRATING AND A WASTE OF TIME!

I'm not understanding your problem. But if you mean the photos are not updating in your listing after updating it in Auctiva's Image Folder, then it might be as simple as refreshing your browser to see the updated images. I haven't had any problem updating photos in the Auctiva Image folder then updating in the listing. My problem is after its been updated, the photos will not update in the scrolling gallery showcase. However, I just recently found a thread indicating that this update needs to be brought to the attention of Auctiva by submitting a trouble ticket. They are the once to make the update until they can fix the bug to update on its own. So how about it Auctiva? Can you manually update my scrolling gallery. It's still pending attention. Thanks