When will we be able to add Skype to our listings without having to post first then revise in ebay?
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Hi Jenny,
I just reviewed eBay's "Sell your Item" form and it does not offer the option to add Skype during the listing process either. Perhaps there is a setting you can enable in your eBay selling preferences that makes it so the Skype option is appended to all of your listings or something of that nature.
In any event, for further assistance with this matter, I recommend contacting eBay's customer support department. If you have any additional questions or concerns pertaining to your Auctiva account, please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
I just reviewed eBay's "Sell your Item" form and it does not offer the option to add Skype during the listing process either. Perhaps there is a setting you can enable in your eBay selling preferences that makes it so the Skype option is appended to all of your listings or something of that nature.
In any event, for further assistance with this matter, I recommend contacting eBay's customer support department. If you have any additional questions or concerns pertaining to your Auctiva account, please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
Thank you Mike. I have changed some Skype options as recommended by ebay, so will see if listings scheduled for later automatically pick it up and post here for info for others.
By now I am sure you all know but ebay adds the Skype to your listings automatically once you have the setting turned on.
quote:Originally posted by Jenny Fletcher:
When will we be able to add Skype to our listings without having to post first then revise in ebay?
All I can find is somewhere to set my Skype name, I have looked through all the preferences and cannot find one that lets me include specifically Skype chat in all my listings. I am still having to revise manually.
I have also checked my skype settings and everything is there that should allow the option to be set whenever I post a listing.
I'm out of ideas. Ebay help page suggests that I should see an additional option where I set my skype name, but there isn't one.
It would appear that if you list through auctionpix, another third party, there is an API setting - so looks like it would be possible for Auctiva to fix this if we can persuade them to address the problem.
I have also checked my skype settings and everything is there that should allow the option to be set whenever I post a listing.
I'm out of ideas. Ebay help page suggests that I should see an additional option where I set my skype name, but there isn't one.
It would appear that if you list through auctionpix, another third party, there is an API setting - so looks like it would be possible for Auctiva to fix this if we can persuade them to address the problem.
I have this same problem. I have turned on the feature in ebay but my listings from auctiva still do not get the skype feature automatically. Am I missing something?
Has this issue been addressed or is there a work around? I'm having to revise each listing after they posted to get skype to turn on.