When Auctiva is slow, it's very frustrating and does indeed interfere in business. I've discovered that slowness here comes mostly during peak times of use, during ebay promos and such...not from learning new ways of making it faster (sorry booklady). I've also written and filed support tickets but essentially, from my experience, when Auctiva is teeming with sellers listing, it simply cannot handle the load. My suggestion is to plan a day or two ahead: load photos the day or night before and create your listings early in the morning or late in the evening. Auctiva is one of the best friends to those of us selling on eBay..but until they hit the lottery and bulk up them servers, one must simply adjust. Hope that helps.