Sorry, but another store window problem

kayakerMember

Hello , sorry new to auctiva. i signed up resently and the store showed up with all items listed on ebay no problems. Last night i did some relistings through ebay and today the scrolling window shows at the bottom of the screen and just shows Loading store window. It doesnt look as though i have more items for sale, which i do. Many thanks

1/18/061:56 AM

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kayakerMember

Hello Again. it now says no items available in the scrool box, which is not true. This is not good for sales. Any ideas are welcome. Many thanks

1/18/062:40 AM

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theolchurchcomMember

I relisted items (6030267508)(6030268189)over 24hrs ago as 3 day listing and they haven't shown up. I also list a new item (4606067539) last nite and it not up either. I noted that this area seems to be a problem. Is there a time that blind and get missed in the updating?
Thanks R

1/18/067:16 AM

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auctivamikedAuctiva Customer Support Manager

Hello all,

I placed both your accounts on the list to reconcile with eBay which should import your active listings and append them with the Auctiva store window within 4-6 hours.

If you do not see the results of this by tonight, please file a support case using the appropriate link on our help page and our suppot staff will assist you.

-Mike

1/18/0611:33 AM

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