Dear Auctive, I love you dearly, but you are not exactly greased lightening when it comes to putting right a problem. It has been some time since eBay would not accept your listings if they used the flat ‘Special Delivery’ option from your domestic postage drop-down list. The advice I was given was to use "Seller's Standard Rate".
eBay have recently started to pull my listings if I use this term for tiny items such as jewellery, and quote £4.50 – on the grounds of ‘Excessive postage charges.’ I do state further down the listing that, for very expensive jewellery requiring insurance of up to £500, I send out using Special Delivery. eBay do not care, and reject my appeals – on the grounds that I used the term "Seller's Standard Rate" from your drop-down list. They are unable (or unwilling) to read any further than that.
Please, please can you add the two new Special Delivery options for us to use, to avoid these problems in future. You have had plenty of time to do something about this.
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