Still Can't Schedule listings for Future Date and Time

tbil60Member

I still can't schedule listings - plain and simple. It was working great on Monday and then yesterday I tried to schedule an item and couldn't do it. After 4 hours I finally just posted the item and it went through beautifully. Today I scheduled a "test page" to go off tonight, and it won't schedule. It wouldn't even change the date or offer time increments
I am properly signed on.
I have cleaned out my cache on 7.0 IE.
I have closed down the site as well as the computer and restarted it.
I DO NOT have Firefox, so that can't be the problem.
Every suggestion and advise that's been given hasn't worked.
The item is sitting in my saved items under "test Page" if any support technician cares to play with it.
Come on guys, things were going just fine on Monday afternoon. What happened???

4/16/081:35 PM

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booksnweeonesMember

i am frustrated also, i cannot do anything, won't post, save a listing or upload properly.
Guess i just can't do business today.
this is sooooooooo frustrating.
I hope they fix it soon.

4/16/081:50 PM

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elaine3270Member

I am having the same problem with scheduling.........
Done all the reccommended housekeeping...
If I do manage to get it to kick in, the system then confirms I have scheduled 0 listings....
GRRRRRRRRRRR.....lets try the other box " now where did I put that TV remote "

4/16/082:17 PM

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auctivamikedAuctiva Customer Support Manager

Hi Community,

If you are still encountering technical problems when attempting to schedule listings through your Auctiva account, please contact our customer support department using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

4/16/082:49 PM

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lindahMember

I do not see the time feature, only the day when scheduling. I reported to Auctive support. Thursday, 10:30 CDT.

4/17/088:26 AM

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lindahMember

Received this prompt reply from support. They just changed the appearance of the calendar. Now the time is a new top row of the calendar.

Thanks for contacting us regarding this matter, and I'm sorry to hear about the trouble you are having. It is actually still possible to select the time you would like your listings to post when scheduling through Auctiva, but it has moved a bit. When you click the "Posting Date" field on the scheduler page, you will find the option to select your posting time right above the calendar that drops down.

Some additional information on how to schedule listings in one minute increments can be found on the following thread of our community forum: https://community.auctiva.com/eve/forums/a/tpc/f/4556093...231075082#9231075082

I hope you find this response to be helpful. If there is anything further I can do to assist you, please don't hesitate to ask!

4/17/089:09 AM

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morcoveloMember

I totally missed the time above the calendar as well. Glad I dropped by.

4/17/081:22 PM

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