...still need help from Support Team | Auctiva

efigrMember

hi Mike,
first thanks for your REALLY quick reply.
I knew that needs to past 4-6 hours until my listings imported in Auctiva...I am worried very much because already have past 22 hours!!!!
I made my listings yesterday on 15 January at 22,00' greek time and now 16 January 20,00'...
so maybe something is wrong...but I do not know what and what I can do.
You can see that I have listings on ebay from yesterday but still are not imported in auctiva.
Thank you again,
Efi

1/16/0611:51 AM

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auctivamikedAuctiva Customer Support Manager

Hi Efi,

Can you provide me with your Auctiva user Id so I can look into this further?

-Mike

1/16/0611:56 AM

efigrMember

hi again,
my ID in auctiva is efhgr74

Best regards,
Efi

1/16/0611:58 AM

auctivamikedAuctiva Customer Support Manager

Hi Efi,

I placed your account on the list to reconcile with eBay, which should import your active listings within 4-6 hours.

-Mike

1/16/0612:03 PM

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