still wrong info in my ebay user ID

baldyboyMember

Jeff, or anyone, can you please help I updated my ebay user info and it updated the wrong info. I'm sitting on thousnads in inventory and I can't list anything. this is putting my butt in a sling. I'v file a support case but so far no respnose.

3/13/062:13 PM

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auctivamikedAuctiva Customer Support Manager

Hi baldyboy,

What eBay user info are you referring to?

If you are talking about your eBay user ID, you just need to create a new token at Auctiva -> My Account(tab) -> Ebay Settings -> Get New Token.

-Mike

3/13/066:38 PM

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baldyboyMember

Thanks Mike that did the trick although I'm still confused as to how this could have happened, I'll keep a close eye on my account info in the future, this could cause some real problems.

3/16/0610:58 AM

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