Stop making the cursor jump on the new listing page.

Hi,

I haven't seen this problem with either of the supported browsers: IE7 or Firefox 3. Which one are you using?

Danno

I have the same thing happening. When I click on New Listing on the Tab in Listings, the new listing loads up and the cursor ends up in the first character in the item Description box. I have just gotten used to that and start working from there.
I do have my New Listing load default values for me in the New Listing with some standard text also being loaded in the Item Description. Maybe that is why???

Same here. I did find though that clicking on a dead area on the form before clicking on a button caused the jumping to not happen. If I click on a button at the bottom of the page without first clicking on a blank area, the page jumps. Quite annioying after waiting and waiting for it to finish loading.

I too am having the screen jump when I first load a profile, when I click preview as well as when I try to add images. It's extremely annoying to have to scroll back down to the buttons 4-5 times for each listing. This has been happening for many months now and there was a post about it but I haven't had time to look through and find it.

I am using IE7 btw.

Hi Community,

We have been looking into this issue for a while and have recently discovered that it is occurring due to a known bug with the version of the FCK Editor that we are using on our site. The company we licensed the editor from is working on a new version of the editor that promises to resolve this problem and we will integrate the new version into our site as soon as it becomes available, but we're not quite sure when that will be yet.

In the interim, if you click inside one of the other text boxes on the lister page (such as the "Start Price" box) between working within the description editor and clicking one of the buttons or tabs, this should not happen. This problem is also specific to Internet Explorer so using Firefox could suffice as a workaround if it is causing you too much trouble.

If you have any other questions about your account, please feel free to contact our customer support team using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike