Store colors and layout mesed up

I talked to Auctiva support this morning and they said that they were doing some upgrades that affected some web sites. I've just sent them another email asking if their upgrades were completed and to let them know that my site still had the wrong template. When I hear back from them I'll post the reply. I hope this helps.

Thank you! -- it is a relief to hear that.

quote:

Originally posted by HayLoftEmporium:
I talked to Auctiva support this morning and they said that they were doing some upgrades that affected some web sites. I've just sent them another email asking if their upgrades were completed and to let them know that my site still had the wrong template. When I hear back from them I'll post the reply. I hope this helps.

UGGGGLLLLLYYYYYYYY!!!!!!!! I hope they fix it soon. My store front is so ugly now. Is the only color template affected the brown one?

My site is still messed up today. I've sent another email to support to find out if there is an ETA for being corrected. I'm also have issues with posting. Auctiva says it posted my new listing, but I don't see it yet on ebay.

Hi Community,

Thanks for helping to bring this issue to our attention. The issues of certain Auctiva stores not reflecting the templates specified in the associated accounts, as well as the formatting issue mentioned in this thread, are occurring due to a bug in our system that was introduced yesterday. At this point, it appears we'll be able to release a fix for these issues later this afternoon.

If you have any additional questions or concerns, please contact our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

Hi Community,

This issue should now be resolved!

-Mike