Hi,
This worked before. I have not used Auctiva for a while and window is not showing in listings. It says I need to download Flash 6. I did this a few times successfully, but still no window.
My listing
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Hi scf-1908,
I just reviewed your listings and the store window is appearing properly on my end. Have you restarted your system since installing Flash Player 6? If not, please do so.
This also may be a caching issue with your browser, so it is possible that clearing your browser cache is a viable solution. If you are using IE 7.0, you can clear your cache by selecting "Internet Options"from the "Tools" menu, and clicking the "Delete" button under "Browisng History". Then, on the ensuing page, click the "Delete Files" and "Delete Cookies" buttons. Please ensure that only one browser window is open when you are doing this or your cache may not empty properly. After that, please close IE 7.0 and re-open it.
For further assistance with this matter, please file a support request using the appropriate link on our help page:
http://www.auctiva.com/free_auction_software_help/help.aspx
-Mike
I just reviewed your listings and the store window is appearing properly on my end. Have you restarted your system since installing Flash Player 6? If not, please do so.
This also may be a caching issue with your browser, so it is possible that clearing your browser cache is a viable solution. If you are using IE 7.0, you can clear your cache by selecting "Internet Options"from the "Tools" menu, and clicking the "Delete" button under "Browisng History". Then, on the ensuing page, click the "Delete Files" and "Delete Cookies" buttons. Please ensure that only one browser window is open when you are doing this or your cache may not empty properly. After that, please close IE 7.0 and re-open it.
For further assistance with this matter, please file a support request using the appropriate link on our help page:
http://www.auctiva.com/free_auction_software_help/help.aspx
-Mike
Thanks Mike. Your solution didn't work, but at least visitors of my items can see window. I will contact Adobe about Flash.