Why the store window is so unstable, i found it regually saying no items available yet when you click to browse the store everything is there? Help please!!!!!
Thank in advance
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Hi,
Don't worry it's not your fault there is a problem with the store window at the moment but I am sure they are working on it!
If you want to make sure just click on help and contact them about it, they are very helpful!
All the very best and I do hope it gets working again very soon!
Ray
Don't worry it's not your fault there is a problem with the store window at the moment but I am sure they are working on it!
If you want to make sure just click on help and contact them about it, they are very helpful!
All the very best and I do hope it gets working again very soon!
Ray
Hi Louise,
Here is the response I have just received from the Auctiva Support team!
About the missing auctions within your Auctiva store/store window and the message being displayed over there, "No Items Available".
You are facing this issue since we are currently updating our website and database to add new features and fix bugs. This process takes approximately 4 hours every Thursday night starting around 10:30PM PST (-8 GMT).
Once this process is over, your Auctiva store would be back on track.
We apologize for the inconvenience and appreciate your patience in this regard.
Thank you,
Auctiva Support.
Here is the response I have just received from the Auctiva Support team!
About the missing auctions within your Auctiva store/store window and the message being displayed over there, "No Items Available".
You are facing this issue since we are currently updating our website and database to add new features and fix bugs. This process takes approximately 4 hours every Thursday night starting around 10:30PM PST (-8 GMT).
Once this process is over, your Auctiva store would be back on track.
We apologize for the inconvenience and appreciate your patience in this regard.
Thank you,
Auctiva Support.
Hi Globalunite
Thanks for the info. Have just joined Auctiva and have spent ages thinking I had done something weong in my listings. Shouls have known to check out the community boards first.
Thanks again
Thanks for the info. Have just joined Auctiva and have spent ages thinking I had done something weong in my listings. Shouls have known to check out the community boards first.
Thanks again
Hi Louise,
You are welcome, we all are learning and if we do not know what’s going on it's always best to ask! This is a really good forum and you can usually find the answers to most questions here!
But as you can now see all is now working again, which is nice!
All the very best
Ray
You are welcome, we all are learning and if we do not know what’s going on it's always best to ask! This is a really good forum and you can usually find the answers to most questions here!
But as you can now see all is now working again, which is nice!
All the very best
Ray