quote:
I dont think it was right the way ebay just slammed the store owners with the new rate hikes.
I wholeheartedly agree! They claimed the "essence of eBay" was being lost when it was THEM who introduced the store concept in the first place. Additionally, merchandise sold in stores was generally higher priced than in auctions. But, in their rate increase announcement, they mentioned that revenues had fallen with so many people going into stores rather than auctions. Well, I believe that's on them as well - they did little to nothing to guide paying customers to the stores so that their revenues might remain stable. I realize that they began on the auction concept, but if they're going to bring in a secondary concept, then they need to support it.
For the most part, a different buyer perused the stores than those who pursued the auction bargain. They should have taken advantage of that difference and done what they could to guide those buyers to the stores to increase sales in the stores (and thus, increase revenues for eBay). Instead, they held store "owners" responsible for their faltering cash flow and increased the rates for stores alone.
As for their claim that the hikes were only averaging 6%; mathmatically, perhaps, but in reality, the hit could be tremendous for quite a few. Increases from 2 cents to 10 cents for just listing fees alone is 500% increase. Someone with 200+ listings will take a minimum hit of $16 just in listing fees. That combined with all other fee increases is a major hit, no matter what percentage they ultimately calculate. And for those who were in more for fun than profit, it removed the fun entirely.
My solution? I closed my store as did my friend. I am moving to Yahoo. I will still buy on eBay, but I will not likely sell there again.