I am getting emails from our potential customers that our images are not supersizing.
I contacted Auctiva and it appears we need to have larger images for them to supersize.
When we were with Vendio, we simply uploaded our photos and I can't remember what size we used but it is the same we are using today.
With Vendio, a person simply clicked on the image in the listing on eBay and the image was supersized.
However, it seems that some or all of our images in our listings via Auctiva are not Supersizing.
I am not arguing but I don't get it. This is the same size we used before.
Here is an auction number: 370292113825 .
I guess I need to know what size I need to make my pics to support the supersize.