Switching off Auctiva Auto Email - Advice Pls

munchbirdMember

Hi
I have just had an email from a customer replying to an auto-generated winners notification email from Auctiva - I wasnt even aware I was sending these out and was pretty horrified as not only was it totally incorrect and out of date - I dont want my customers being bombarded with emails from both ebay and Auctiva when they win and prefer to stick with the ebay ones.

I have just found how to turn it off in 'Auto email management' but got a message saying that Auctiva relys on these auto messages to remain a free service etc etc - I ignored this and the next page that came up was a billing summary page for my account which I have never seen beofre as it has always been free - does this mean that because I have turned off this auto email function that I will now be billed for using Auctiva?

Any help gratefully recieved - am very confused.

8/11/0810:31 AM

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Original Post

ter0001Member

No you will not start being charged.

8/11/0810:30 PM

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