I keep getting errors saying String value for "TagName" is too long. Maximum length is "30". what is a "TagName"? When I do a search nothing comes up. All my listings are the same. Also how do I get an answer?
Clare~
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Did you do an error check on the listing? (At the bottom of the one page lister, click the blue Error Check button). If it reports no errors, you should probably open a support case with Customer Service:
http://www.auctiva.com/help/requesthelp.aspx
http://www.auctiva.com/help/requesthelp.aspx
Hi Clare,
The API error message you are receiving is referring to one of the detail names or values that are specified in the "custom item specifics" section of your listings. If you edit your custom item specifics such that none of the entries are more than 30 characters in length, you should then be able to post them successfully.
While making these revisions, you'll want to keep in mind that spaces are considered characters and that some special characters such as the "&" symbol count as 4 characters each.
If you are still unable to get your items posted, I recommend contacting our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike
The API error message you are receiving is referring to one of the detail names or values that are specified in the "custom item specifics" section of your listings. If you edit your custom item specifics such that none of the entries are more than 30 characters in length, you should then be able to post them successfully.
While making these revisions, you'll want to keep in mind that spaces are considered characters and that some special characters such as the "&" symbol count as 4 characters each.
If you are still unable to get your items posted, I recommend contacting our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike