Technical Difficulties with Auctiva Support

auctivamikedAuctiva Customer Support Manager

Hi Community,

We are currently experiencing technical difficulties with our support site. If you are unable to file a support request, feel free to post your issue in the appropriate section of our community forum and we will address your issue from there. Be sure to include your Auctiva username in your post so we can investigate your account.

Our engineering department is looking into this situation now and we will have the support panel up and running again as soon as possible.

We apologize for any inconvenience.

-Mike

9/8/0610:31 AM

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kellcom1Member

Hi, any idea when site will be and running? Also is this do to Ebays Maintenance mode?

9/8/0610:35 AM

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kellcom1Member

I am difficulties logging in..

9/8/0610:36 AM

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auctivamikedAuctiva Customer Support Manager

Hi kellcom1,

Nope, this isn't due to eBay's maintenance period.

The Auctiva website is up and running. The only aspect of the site we are having problems with is the support panel.

Do you receive an error message when you attempt to log in? If so, what is the exact text of that message? If not, what exactly happens when you try to log in?

-Mike

9/8/0610:43 AM

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auctivamikedAuctiva Customer Support Manager

Hi Community,

The support site is back up and running once again. Your patience with this matter has been greatly appreciated.

-Mike

9/8/063:19 PM

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