Technical Problems with Sellathon Counters

auctivamikedAuctiva Customer Support Manager

Hi Community,

As many of you have pointed out on our forum over the weekend, we are currently experiencing a technical problem that is causing the Sellathon View Tracker service to be unavailable and is interfering with the functionality of the free Sellathon counters as well as the Sellathon gallery.

Our technical team is aware of this problem and is working to restore the Sellathon services as soon as possible. While I cannot provide a specific ETA as to when this problem may be resolved at present, I will post further updates on this situation on the following thread as additional information becomes available.

We apologize fore any inconveniences this issue is causing and we appreciate your patience as we deal with this difficult situation.

-Mike

9/2/0810:41 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Community,

Update - I just heard back from our technical team regarding this matter and am pleased to report that the Sellathon services have been restored. If you are a Sellathon View Tracker customer and you continue to have trouble with the Sellathon counters, please contact Sellathon's customer support team by completing the web form on the following page: http://www.sellathon.com/support.html

If you are using the free Sellathon counters that are offered through Auctiva and you have any trouble with those counters, please contact Auctiva's customer support team using the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

9/3/081:52 PM

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