template/seller details not showing.

cckMember

I was going through my ebay listings to make some changes when I noticed some have X's where the template, seller details and item description should be. Logged in to Auctiva to see if I can fix these and keep getting the same when I preview my listing. I am very computer challenged so if anybody can help in simple terms I would be thrilled.
Have a Great Day,
Marge

3/26/096:53 AM

❤️ 0

Original Post

Replies sorted oldest to newest

eebahgoomMember

The same thing is happening on my listings, too, so it looks like a problem with Auctiva rather than just your listings.

3/26/097:13 AM

❤️ 0

dianmMember

Hi, I am having the same problem. By posting here, does the HELP team of Auctiva then work on this problem, or do we have to contact them in some other way to solve this problem? Thanks for the help.

3/26/097:27 AM

❤️ 0

cckMember

Usually we get answers from the Auctiva team on the forum. It won't hurt though to contact them.

3/26/097:31 AM

❤️ 0

hotwasabipeasMember

I am also having the same problems as of yesterday. My template is not showing on any of my ads. Looks like Auctiva is having some problems with the HTML code for the templates. Hopefully it will get resolved soon. A response or notification from Auctiva that they are aware of this problem would be nice!

3/26/097:42 AM

❤️ 0

cckMember

I contacted Auctiva. Theres a temporary glitch with one of their servers and they are working on the problem.

3/26/097:47 AM

❤️ 0

netsie71Member

I've got the same issue - template graphics not loading at all on eBay & most of my uploaded pictures are not loading as well. My listings officially look like JUNK - glad my name & Auctiva is all over it. And to think I was going to start using the paid services....

3/26/098:19 AM

❤️ 0

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...