template window won't open

theaceMember

I have had this problem many times & it is very frustrating. I cannot open the template window to chose a template for my listing. I've previously had this problem with pix. It is ridiculous. I have the latest version of Explorer so that's not the problem. Someone please help me!!

2/20/088:29 PM

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member8880Member

Aahhh but Explorer COULD very well be the problem (especially IE7). I would suggest you download Firefox and use that.

2/20/089:40 PM

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theaceMember

I tried to download Firefox once before but it said the file was corrupt. Can you please tell me a safe place to download it from? Thanks for your help!

2/21/085:40 PM

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auctivachrystalAuctiva Design Team

It sounds like you may have pop-up windows blocked in your browser. And if you want to download Firefox go to mozilla.com.

2/25/082:23 PM

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<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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